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Extend Care Beyond The Consultation Room
Support Patients Between Appointments

AskHEMI delivers 24/7 post-visit support and in-between appointment guidance to thousands of patients

customised with your clinical protocols, branded to your organisation, and backed by measurable outcomes.

Patients Need Continuous Support Post-Visit And Between Appointments
But Clinicians Can't Be Everywhere or Available Anytime

Post-Visit Support Gap

  • Patients leave appointments with questions they forgot to ask

  • Post-discharge confusion leads to unnecessary readmissions

  • Treatment adherence drops without ongoing support

  • Patients search online and receive conflicting advice  

Result: Poor outcomes, increased utilisation

Overwhelmed Staff

  • Call centres flooded with post-visit queries

  • Nursing staff spending hours on follow-up calls

  • Same questions answered repeatedly across patients

  • No capacity for proactive between-appointment check-ins 

 

Result: Burnout, inefficiency

Economic Impact

  • ​Avoidable A&E attendances and readmissions

  • Non-adherence complications requiring intervention

  • Delayed escalation due to access barriers

  • Low engagement with digital health tools  

Result: High costs, missed savings

The AskHEMI Solution

24/7 post-visit patient support, trained on your protocols, delivered at scale

  • Bridge the gap between consultations with continuous patient engagement: Post-discharge guidance, Treatment plan clarification, Medication queries as they arise, Symptom monitoring between visits, Pre-appointment preparation support.

    AskHEMI ensures patients feel supported throughout their care journey, not just during appointments.

  • Upload your organisational content: Clinical protocols and care pathways, Medication formulary and guidelines, Patient education materials, Disease management programmes, Post-operative instructions, Discharge guidance documents.

     

    AskHEMI delivers your specific guidance consistently, 24/7, to every patient.

  • Your brand, your experience: Custom branding and interface, Embed in your patient portal or app, Seamless single sign-on, Your organisation's voice and tone, Configurable features and access.


    Patients see your organisation, not a third-party tool.

  • Analytics dashboard demonstrating: Patient engagement metrics, Post-visit query patterns, Medication adherence indicators, Escalation to clinical support (reduced), Patient satisfaction scores, Readmission rate impact, Cost-benefit analysis.


    Data-driven insights to optimise your post-visit support strategy.

24/7 Support
Zero Staff Burnout

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